Privacy Policy
Who we are
Our website address is: https://crownstone.rocks.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Cloudflare’s cookie policy can be found at https://www.cloudflare.com/cookie-policy/.
Google’s cookies can be found at https://policies.google.com/technologies/types.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
App
The Crownstones have a companion Crownstone app. This app can create a smart home experience using indoor positioning. That is, you can walk into a room and automatically the lights go on. To be able to do this technically, we need the location permissions in the Crownstone app enabled. The app collects location data to enable indoor positioning, even when the app is in the background.
The location data is used to provide you with your smart home functionality. The location data can be shared to other household members depending on your own permission settings. The location data is not used for ads.
Cloud
To be able to give other people in your household permissions to use the smart lights and outlets, keys are distributed to them through the Crownstone cloud. General information about the number of rooms, the number of devices, and configuration options are stored in the cloud so that an (admin) user can configure the smart home once and other household members can use this configuration. Information such as location information can be shared with household members. This option can be found under Settings – Privacy – Share location and can of course be disabled.
We do not collect any data to be sold to third-parties or used for advertisement purposes. All data that is present in the cloud can be queried by the user and deleted by the user. If you need help with the deletion of your account, including all data, contact us by mail at ask@crownstone.rocks.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Consent
Cloud. The consent is given when you start using the Crownstone app.
If, after you opt-in, you change your mind, you can withdraw your consent by removing your data and your account.
App. When downloading and using the Crownstone app, we ask for your consent by using the permission system of the market place owners.
If, after you opt-in, you change your mind, you can withdraw your consent by removing the app from your smartphone or tablet.
Third-Party services
Cloud. When you connect a third-party service to Crownstone, please read their respective privacy policy. For example, when connecting Google Home, Google’s privacy policy applies (https://policies.google.com/privacy). Similarly, when connecting Alexa, Amazon’s privacy policy applies (https://www.alexa.com/help/privacy). Read those carefully. For example, to be able to present status information of your smart home devices, those companies require Crownstone to update the status of your devices regularly (not only when you switch or dim them).
We do not provide integrations by default. Each time you give explicit permission to integrate the Crownstone service with a third-party service. This permission can also be withdrawn.
App. We do make use of React for app development. We do not integrate services that collect data for third-parties except for one that allows us to catch errors in the field, Sentry (https://sentry.io/privacy/).
Other. When you click on links on our website, or otherwise, they may direct you away from our site. We are not responsible for the privacy practices of other sites.
Security
Cloud. Access to our cloud uses HTTPS and the data is encrypted by the industry’s best practices.
App. Communication between the app and the Crownstone hardware is encrypted by the industry’s best practices.
Age of Consent
By using Crownstone services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If Crownstone or third-parties are acquired or merged with other companies, your information may be transferred to the new owners for continued service. Please, read the privacy policy at regular times to understand your rights.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at ask@crownstone.rocks or by mail at Crownstone, Stationsplein 45 E7.154, 3013 AK Rotterdam, The Netherlands.